YEFU® Outdoor Furniture FAQ

1. What materials are YEFU® outdoor furniture made of?

YEFU® furniture is crafted from high-quality HIPS poly lumber, known for durability, weather resistance, and eco-friendliness. Our furniture withstands outdoor conditions without fading, cracking, or rotting, ensuring long-lasting comfort and style.

2. Is YEFU® furniture weather-resistant?

Yes! Our products are built to withstand rain, sun, snow, and humidity. They are UV-resistant and won’t fade, warp, or deteriorate over time, ensuring long-lasting performance.

3. How do I clean and maintain my YEFU® furniture?

Cleaning is simple! Just wipe with a damp cloth and mild soap. For tougher stains, use a soft brush with water and dish soap. No painting, sealing, or staining needed—our furniture stays beautiful with minimal maintenance!

4. Does YEFU® furniture require assembly?

Most of our products come with easy-to-follow assembly instructions and necessary hardware. Assembly is straightforward and typically takes less than 20 minutes.

5. What is the return and refund policy?

We offer a 30-day worry-free return policy. If you’re not 100% satisfied, you can return your item in its original condition for a full refund. Damaged, defective, or mis-shipped items are also eligible for a full refund. Please contact us before returning any items.

6. How long does shipping take?

Shipping times vary depending on your location:

• U.S.: 7-12 days

• Other countries: 7-30 days

Please note that shipping delays may occur due to unforeseen circumstances.

7. Can I track my order?

Yes! Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this to track your package on the carrier’s website.

8. Do you offer international shipping?

Yes! We ship to multiple countries worldwide. Shipping fees and delivery times vary based on location. If you’re unsure whether we ship to your area, feel free to contact us.

9. Can I customize my order?

Yes! We offer customization options for bulk orders, including logo engraving and color customization. Please contact us for more details.

10. Do you offer discounts or promotions?

We regularly offer special promotions and discounts. Stay updated by subscribing to our newsletter or checking our website for the latest deals.

Need more help?

For any further questions, feel free to contact us—our team is happy to help!